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ON-RAMP // WEEK 1



THE CULTURE OF SERVING


Culture is the framework of a church. Culture sets the tone and expectation for every person who steps through the doors of Mosaic for the first time.

The culture of Mosaic is made up of the behaviors and responsibilities of every person who serves at Mosaic and has committed to Mosaic as their home.

When you commit to serve at Mosaic, you commit to carry and honor the culture of who we are as a church!

Together, when we live out these pillars of How We Serve, we build a healthy and loving environment for everyone to find a home at Mosaic.


HOW WE SERVE


1. WE KNOW CHARACTER STARTS WITH US
We take ownership of developing our character and seek to become more like Jesus.

2. WE BRING A “CAN DO” ATTITUDE
We bring a positive perspective and a possible solution to every problem.

3. WE KNOW CHOICE IS STRONGER THAN FEELING
We understand that we may not ‘feel’ like bringing our best every day – but we get to choose how we act and how we show up to serve! 

4. WE ARE ON TIME
Early is on time, on time is late, and late is unacceptable.

5. WE HONOR OUR PASTORS AND LEADERS
We relate to our pastors with honor and respect.

6. WE AVOID “I DON’T KNOW”
We don’t let ‘I didn’t know’ be an excuse for not serving well. We know we can always ask for help and find an answer!

7. WE DO NOT GOSSIP
We do not listen to or spread complaints, slander, gossip, or lies. If someone comes to us with any of the above, we encourage them to speak to the person on the other side of the conflict, and then take it to their leader if the situation does not change.

8. WE ARE SELF-AWARE
We are mindful that how we act and interact with others shifts the tone of the day. We seek to be positive and engaged.

9. WE GO FIRST
We lead from the front. We worship from the front. We lead by going first when the church is called to action!

10.  WE HAVE FUN!
We enjoy serving at Mosaic! We create life-long friendships and relationships at Mosaic because here we meet some of the best people we know!








































































The cultural foundation of Mosaic is our Core Values.



Core Value 1: MISSION IS WHY THE CHURCH EXISTS





WELCOME TEAM

PARKING

We exist not only to park cars, but to be one part of creating the experience that brings people closer to the love of God.



SET UP

Our mission is to eliminate any distractions in order for everyone who attends Mosaic to experience God.



CONNECTIONS

From the time people enter, they are seen, greeted by a friendly face, and guided to a seat so that we can begin to break down any barriers they might have in encountering Jesus.



HOSPITALITY

We make people feel loved and at home by welcoming them into an environment that is designed to feel inviting and inclusive.





WORSHIP TEAM

Our team voices faith, love, and hope through worship and music.  We help set the atmosphere and tone for our gatherings and celebrate the life that is available through Jesus.





BROADCAST TEAM

The Broadcast Team exists to share the church and the mission of Mosaic locally here in Los Angeles with live production and across the globe with Mosaic: Online.





KIDS TEAM

We believe that Kids are the future! We want to make sure our students are living on mission and creating the future world they want to live in.





CREATIVE TEAM

Everything we do is to bring people to Jesus. Every graphic we make, every photo we post, everything we create exists to bring people closer to Jesus and help people experience Him.








Core Value 2: LOVE IS THE CONTEXT FOR ALL MISSION





WELCOME TEAM

PARKING

All that we do is because of the love we have encountered in God. His love influences how we greet people, the intentionality of our parking structure, and the invitation we extend to everyone to join us.



SET UP

Serving people and our community stems from having an overflow of love for all people.



CONNECTIONS

If we are not doing it through love, it doesn't matter if we set up the auditorium and fill every row and logistically run a tight ship. We know love is the momentum behind breaking down barriers in people’s hearts.



HOSPITALITY

Love is the driving force for why we serve and how we serve. We pay attention to the details; we create experiences and curate environments that draw people in and surprise them. We believe that if people feel thought about and cared for before they even step into the auditorium, it paves the way for them to encounter Jesus through the worship and the message.





WORSHIP TEAM

The worship team is built entirely on relationships.  Love happens in the context of relationship. We do life together on and offstage, opening our lives to each other and those who need a place to call home.





BROADCAST TEAM

Our mission is to ensure that anyone from any walk of life or any belief system can experience the love of God whether it’s being in the room at Mosaic or watching online.





KIDS TEAM

We want our kids to be in an environment where they know they are loved and that they learn to be people who love people from all different walks of life. We create a space where everyone belongs.



CREATIVE TEAM

We are relational first. Our primary goal is to love people by being relational and creating deep community within our team.

















MOSAIC           2019